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Improvement in vendor and team engagement
Improvement in project and task visibility and clarity
Reduction in the number of meetings
Improvement in the quality of work
Faster feedback loops, approvals and decision-making
The team consists of marketing, web app and software development professionals as well as product and fulfillment suppliers. Key internal roles include head of operations, finance, content, design, and project management.
Inconsistencies in the company’s project management practices and workflows leading to:
- Missed deadlines and excessive project delays
- Low visibility around work in progress
- Inconsistent vendor management and communication
- Less than optimal project workflows
We had a great experience working with Completing. Our company is far more organized, our team is fully engaged with Asana and we're seeing higher productivity company wide. Before you guys came in, our projects were disorganized and our team was not using the tool the way it was designed to be used. Also, tasks were slipping through the cracks. Your team really helped us create a structure that actually simplified our work without overcomplicating and overburdening our team.
- Install a clearer project structure using Asana
- Install an effective weekly planning process and cadence aimed at reducing the number of meetings
- Deploy a common language and documentation management system to protect company IP
- Deploy communications guidelines to help quiet the noise and reduce disruption
- Improve synchronous and asynchronous collaboration for remote vendors spread out across the globe
- Set-up Asana boards for marketing, content, design, and development
- Set-up custom fields and forms to clearly display priorities, status, effort, and dependencies
- Set-up Kanban boards as the single source of truth for who is working on what by when
- Set-up templates and rules for rapid project set-up and automated reminders
- Facilitate, train and reinforce Project Management best practices (train-the-trainer and train-the-team)
- Reduced meeting frequency to one longer weekly call, instead of 3-4 shorter calls
- Deployed Project planning templates to help project management write clear plans prior to start-of-work, reducing duplication and re-work
- Deployed a structured feedback, review and approval process to keep decision velocity high
- Set-up clear project and task queues and backlogs for visibility over upcoming priorities project details and definitions of done
- Optimized Asana boards for each key business function including marketing, content, design, operations, and finance
Within 60 days, the company saw a 10x improvement in its project management processes with a lead project manager driving consistent daily and weekly execution, resulting in:
- 2x improvement in vendor and team engagement
- 10x improvement in project and task visibility and clarity
- 50% reduction in the number of meetings
- 10x improvement in the quality of work
- 2x faster feedback loops, approvals and decision-making
- Improved team communication, cohesion and morale
We couldn’t be more pleased with our work with Completing. They not only helped us get organized with Asana, they helped us become much better project managers in the process. It’s the combination of Asana plus the training that’s made all the difference.
